Client Experience is integral to ORB’s culture & values. It’s how we live out our daily lives and who we are at the core. Our success is almost entirely built upon listening.

At the core, Client Experience is about listening to the client and responding to their needs and wants – not your own. During my career I have enjoyed being the trusted advocate for both employees & clients.

Dave is highly knowledgeable and committed. He is an excellent communicator; both in terms of listening to what the client wants and describing properties available. He goes above and beyond to assist people transferring to the area. He also offers creative suggestions and is highly responsive. He is commited to helping the community grow. I would highly recommend him for any task he undertakes.
- Marilyn Weniger, LCPC

My goal is to leverage my management skills for the purpose of supporting the entity whose sole purpose is to care for those it serves - treating each project as if it were our own.

It’s my goal that each client is completely satisfied with their facility and that the cost of the project is seen as a well placed investment. Our process is detailed and complicated. Managing the process while creating a win-win for all stakeholders is rewarding because it can be extremely challenging. If it was easy, everyone would do it.